• At IZ Studio, your satisfaction is our priority. If you are not completely happy with your purchase, you may be eligible for a return. Please review the following conditions to determine your eligibility:

• Return Eligibility:

  • You have 7 days from the date of delivery to initiate a return.
  • To start the return process, please complete the return request form online. We will arrange for pickup within 6-7 business days of receiving your request.
  • For any concerns or assistance, contact our customer support team at customer.care@izstudio.net.

• Items Eligible for Return:

  • Unused and in the same condition as received
  • In the original packaging
  • With all tags and labels intact

• Non-Returnable Items:

  • Personalized or customized items
  • Items marked as final sale

  Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within 8-10 business days.

• Exchanges:

  • If you wish to exchange an item, please contact our customer support team with your order number and details of the items you wish to exchange. We will guide you through the exchange process. Please note that exchanges are subject to availability.

• Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund.

• For any questions or concerns regarding our return policy, please reach out to our customer support team.

  By making a purchase with IZ Studio, you agree to comply with the terms outlined in our Return Policy. Thank you for choosing IZ Studio.